Claims & Support
How do I file a claim?
To file a claim, review our Claims & Refund Policy
How can I reach customer support?
You can reach our support team by phone at (754) 544-9383, by WhatsApp at +593 98 348 3483, or by email at info@ecuadordirectflowers.com. We're available Monday–Friday, 8:30 AM–5:30 PM Eastern Time, shifting to Central Time when the U.S. observes daylight saving.